| - They always told the truth (to everybody). - They knew their stuff (tech, system, user domain). - They figured out the right thing to do. - They communicated often and flawlessly. - They did whatever it took to get the right thing done. - They smiled almost all the time. - They made each other person feel special. - They made work fun. - They were always teaching something. - They called bullshit instantly. - They protected their team. - They inspired us by showing how good things could be. |