[moftz]

If you are a paying customer and you signed an SLA with a service provider, you absolutely could take them to court for not meeting their end of the uptime agreement. A business providing internet services to other businesses with SLAs would probably have some sort of insurance to cover that kind of situation.

The facility where the doctor works typically pays for the malpractice insurance. The facility is the one that also hires and fires doctors. Screw up too much and jack up the insurance premium, the facility might decide that you need your own coverage or they might just fire you. The hospital might try to increase prices to cover the increased premiums but that only works to an extent. Medical insurance companies make agreements with healthcare facilities as to what services and goods cost what. They aren't going to start to pay out more just because the doctors there are screw-ups.

I don't think I would feel comfortable in a country where I would have no legal recourse against a doctor that harmed me due to incompetence.

Would you host your app with a datacenter that says they will try their best not to have outages? Or would you rather use a datacenter that guarantees 99.671% uptime?