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by jforman 2558 days ago
> It basically means they have given up on developing a good branded interface between the driver and the car.

The one piece of feedback I gave Toyota in their post-purchase survey is: please replace the hot mess that is Entune with CarPlay.

They absolutely should give up. You can't compete with an OS and ecosystem into which billions of dollars have been sunk.

I agree, for what it's worth, that analog controls are superior to touch controls while driving. I hate that Toyota replaced an audio dial with a touch up/down control. But the value of CarPlay is just way too high.

3 comments

> They absolutely should give up. You can't compete with an OS and ecosystem into which billions of dollars have been sunk.

I agree, but I think the people building these systems are working under basically impossible conditions.

I am just speculating here, but in a car company I would think the people are mostly going to be passionate about "car stuff" (engine, driving experience, aesthetics, drive train, etc), and so the infotainment system considerations are going to take a back seat to all the things car enthusiasts care more about. This doesn't necessarily mean the people in the infotainment team themselves, but would definitely be whoever they report to, up the chain to whatever the 'product owner' equivalent is for the entire car (eg: responsible for allocating the budget). I would expect to find an attitude less like "let's make sure people buy this car because of the infotainment system" than "infotainment is tolerated as a necessary feature to sell the car to the masses".

On top of that, they have to build software that is going to be around for a couple decades with (ideally) no updates, and that basically doesn't ever crash. This means extensive testing -- maybe for over a year. For sake of discussion let's say it takes only another year to build the software: this means by the time the car is released, the platform (both hardware and any underlying software/frameworks) it's built on is basically already two years old -- and there's a good chance when the platform was picked it already wasn't cutting-edge.

This isn't meant to be a defense of bad infotainment software -- it's still bad. Give up, and focus your time on making a great CarPlay/Android Auto experience (at probably a fraction of the time currently spent). Make the FM radio and maybe bluetooth audio work standalone, then just rely on the phone integration for everything else (maps, text messages, phone dialing, contacts, etc).

Isn't CarPlay exclusive to iOS devices? If so, what you're describing might be viable with Lexus. It'd be somewhat pointless with the Toyota brand, where iOS users are a rather small minority.
There's also Android Auto, which is the near-exact equivalent for Android phones. A head unit can run both.
Seriously? People will have the newest iPhone before they shell out for a car with a working air conditioner. The car is gone as a status symbol, the phone is now arrived.
We know that iPhone enjoys a minority of smartphone market share, and we know that Lexus is the luxury brand and Toyota is the everyday brand. One assumes iPhone will be overrepresented among Lexus buyers and underrepresented among Toyota buyers. Therefore it would make very little sense for the Toyota brand to abandon Android users in favor of iOS users in the design of its dashboard systems.
I wasn't suggesting they ditch android auto, but literally everyone but Mazda and Toyota have carplay as an option. Even Kia and Hyundai. Chevy,GMC,ford,Dodge, Chrysler,jeep,Fiat,Nissan, Honda, Mitsubishi. All have carplay. Mazda is going simple, which I respect. I drive a Miata pre touchscreen and I use a $50 Android phone. But to have a touchscreen an not have android auto and carplay? Why?
Current Mazdas have CarPlay and Android Auto.
Current Subaru models also have both included. Hopefully that's the norm, rather than a manufacturer choosing only CarPlay or only Android Auto.
I think that the proportion of iphone owners who use toyotas is similar to that of the general population, so leaving out android is unlikely to happen.
Agreed, it would be crazy to leave out android auto.
They have given up, they’re starting to roll out CarPlay across Lexus and Toyota