[tanzann]

I used recently and it's impossible to use with keyboard only, you can try yourself.

During duty shifts I was helping our support. The incoming flow of requests had peaks of ~3-4 situations per minute, all as messages in Slack channel, needed to be responded in newly created thread each. I've come up with a flow, but I cannot avoid mouse at all.

Slack just does not have enough key bindings to be used without mouse! Slack was a bottleneck for me. If you are not willing to invest into UX that's fine to have gateways for people to use whatever client UI they need. But you just cannot wear to hats by both removing gateways and avoiding investing into your client UX. Result is plainly awful.

Nothing personal, I am actually hate using Slack, sad to say that. I will avoid using Slack in current state at all cost whenever I can.

Good luck to you! Hope you will make your product better!

(edit: formatting, newlines added)

[iLemming]

SlackHQ, we are software developers, devops and QA engineers, data scientists and IT support specialists - we are your biggest user base! When we say it is not working, please, listen to us. Please, do try using your app without the mouse and maybe then you will see what we are talking about. It is not a baseless demand, our companies pay to use your service. If your codebase was open-sourced we would've fixed this issues ourselves. Please, don't make us hate you. When you just started you were awesome, but now you are slowly turning into Atlassian.