[jrockway]

> Then they will ALWAYS end up wasting everyone's time for no reason. "Hey @here, X page is slow can you check it out?"

I don't understand why your company doesn't charge, say, $500 per request like this. Let the client have direct Slack access to you, if that's what you want. Just don't give them your time for free when you make a living selling your time.

[hirsin]

I imagine OP was referring to internal partners. I still like the idea, but actually recording how much team time a partner team wastes opens up more problems than it's likely to solve.

[chii]

Or, it brings to light the asks from those partners, and you can then set the correct cost/resourcing from management.

Ain't no free lunch, and don't be suckered into doing free work.