[quentinadam]

I had a similar story on Twitter. I had been using Twitter for a few years. One day I noticed a user with a handle trying to impersonate someone else (handle was close to another handle, with i/l switched). That handle was posting links to a crypto “giveaway” that really was a credential fishing website. I reported those tweets, and posted replies to those tweets to warn people. A few days later Twitter sent me an email that I had been violating the terms and conditions (without any more precise explaination), and had disabled my account. I still don’t know whether it was the scammy handle that somehow managed to get me blocked or whether it was a Twitter algorithm that had incorrectly classified my account. Anyway, the Twitter email contained a link to a procedure to appeal the decision. I appealed the decision, but received another Twitter email a few days later that the decision was final because I had violated the T&C (it was again missing any further explanation). That was the end of the story, and since then I just stopped using Twitter.

[scottsousa]

I'm sorry to hear of your experience with Twitter. I really wish they would give you a precise explanation. Many large companies have humans replying to support requests on a regular basis. It would be nice if Twitter would do the same to provide some context. I don't blame you for quitting Twitter after that.