That doesn't mean they're wrong.
Actual experts get to the root of what they need, and find ways to solve the requirements, even when they seem impossible.
Mandatory response viewing: https://www.youtube.com/watch?v=B7MIJP90biM
Which, of course, involves talking to actual users.
Perhaps not, but it does make it substantially more difficult to be right.
That doesn't mean they're wrong.
Actual experts get to the root of what they need, and find ways to solve the requirements, even when they seem impossible.
Mandatory response viewing: https://www.youtube.com/watch?v=B7MIJP90biM