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by plotteddancer16 2563 days ago
Lost all faith in Stellar after they screwed up their database and wouldn’t let me reset my password. In email they admitted their mistake but couldn’t do anything. I wouldn’t trust this
1 comments

That seems odd. I've had nothing but good experiences with the Stellar community resolving any issues.

Not saying you were not mistreated, however a little context would be nice for clarification.

Why did you need to reset your password in the database? Did you simply want a new one or did you lose the original?

A lot of times when dealing with various wallets/keys you are told that your private key used to recover your wallet you need to write down/keep safe as there is no way to ever recover that/reset it, and that is by design.

I am wondering if it was this key that they were unable to reset for you or something else.