[cgati]

The Ford e-bike fleet got pulled due to some bikes experiencing too strong a braking force on the front wheel. They've been working on a redesigned e-bike and that will be coming soon.

[iaresee]

The Ford e-bike fleet got pulled because $15/month for unlimited access to e-bikes was untenable and the few, bad bikes was good cover to pull them.

When they come back they'll be $3 for the first 20 minutes just like the Uber bikes in SF now.

[shuckles]

Interesting speculation, but wrong since the new Bay Wheels pricing page shows monthly and annual memberships are still available.

[iaresee]

It's all subject to change. The e-bikes haven't launched yet.

[shuckles]

Yes they have. You can ride them in San Jose.

[jessriedel]

> some bikes experiencing too strong a braking force on the front wheel

Was that actually confirmed or just alleged?

[cgati]

They said as much in an email to subscribers of the service (of which I am one.) That said, I do understand there will be skepticism around the nature and timing of pulling the fleet. They did send out a survey in October of 2018 asking for feedback on the e-bikes and I do specifically remember a question asking if respondents would be willing to pay more for e-bike access. Take that for what you will.

[jessriedel]

Thanks. (I was actually wondering if the customers were just overreacting more than I was wondering if Ford was looking for cover.)