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by shados
2559 days ago
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> this really seems like a case of prioritizing your organizational chart over the end user experience No. It's case of being able to give the user more things they want, with each individual ones being built faster and optimized for their specific tasks without having to worry about the others. This comes at the cost of optimization of the whole (local maxima vs global maxima.). If your product is something like, let say, Slack (one specific app that does one thing with a lot of features), it's a horrible fit. If your product is something more like G Suite (several completely distinct apps that are semi related under an umbrella), that is where it shines. Other situations are things like internal apps where being able to DO something (at low cost) is often the priority. There's a lot of ways to mitigate the UX impact, but yes, it has a UX impact. Its a tradeoff. Let's not forget that if you free your org of some burdens, they end up with more time to solve other problems, so it's not completely at the expense of the user. |
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