[michaelmrose]

After creating an account and installing the app I am pleasantly surprised by the app insofar as actually using it to access a remote computer however.

- I have no idea if the premium features listed are inducements to pay for a premium version or if there is no way to use the app at all without paying the monthly fee.

- I don't want to create a calendar event to remember to pay or cancel. I'd infinitely rather have the app affirm that I wont be charged unless I make an affirmative choice to use your app beyond the trial and click pay the first time. This is especially true on mobile where google already has all the info needed to bill my account.

- The UI has no cancel option. I am left with the strong impression that I have to call someone on the phone or email to cancel at which point someone may or not bother to cancel the account or hey just keep billing me for no reason. I'm sure your are more conscientious and professional about that but I've seen erroneous behavior from otherwise great people.

In brief I'd like to see clarity as to if the subscription is required to use the app, an affirmative step prior to billing my account, and a way to cancel in app or on the web page. Thanks for sharing your work.

[akarpov]

Thanks for your feedback.

After the trial ends you won't be charged. We don't use iOS or Android native mechanisms to provide trial functionality. Once your trial is ended you can switch to basic version with a few limitations or you can explicitly buy the subscription - no hidden charges.

We also have a web dashboard where you can manage your account.