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by sergiosgc 2567 days ago
> But it is important to disconnect monetary spending from coupons or vouchers as they are not equivalent.

They must be. If they are not, then you've entered the territory I referred, where marketing actions are impacting service availability. This impact is not acceptable in professional services.

In this specific case, if voucher giveaways produce ingress of resource leeches (cryptominers that will never result in real customers), and if it is impossible to prevent this undesired ingress without impacting existing customers (which it is), then that marketing action must stop. This is the conclusion I expected from the post-mortem.

1 comments

Money is fungible and fiat while vouchers are vendor-locked and not fiat, that's why they can't be evaluated the same.

I won't try to argue whether they should be removed in their entirety, that's not even an option I had even considered until now.