[corobo]

While you're swinging that legal word around, have an armchair lawyer skim DO's Terms of Service.

> 9.1 Subscriber is solely responsible for the preservation of Subscriber's data which Subscriber saves onto its virtual server (the "Data"). EVEN WITH RESPECT TO DATA AS TO WHICH SUBSCRIBER CONTRACTS FOR BACKUP SERVICES PROVIDED BY DIGITALOCEAN, TO THE EXTENT PERMITTED BY APPLICABLE LAW, DIGITALOCEAN SHALL HAVE NO RESPONSIBILITY TO PRESERVE DATA. DIGITALOCEAN SHALL HAVE NO LIABILITY FOR ANY DATA THAT MAY BE LOST, OR UNRECOVERABLE, BY REASON OF SUBSCRIBER'S FAILURE TO BACKUP ITS DATA OR FOR ANY OTHER REASON.

Summary: Do offsite backups n'all you dinguses

[megous]

You're right. It's good to have some expectations of the company, but customers really need to take the TOS seriously.

[crankylinuxuser]

It's yet again that the ToS is hidden crap that goes against the direct things, like "Backups".

Sure the ToS needs legalese crap for the lawyers, but a plain version also needs to be made. I'm certainly no lawyer, and nor are most people.

[corobo]

It’s not really hidden and they do have an easy to read non-lawyer summary underneath the part I quoted

> In other words, we trust that you’ll be responsible and back up your own data. Things happen!

[qes]

It doesn't take a college degree, in law or otherwise, to understand that data in one place - whether that's physically or under the umbrella of a single service provider - is subject to unpredictable, unexpected, total loss.