[noselasd]

> Sure it's better to never make a mistake but so long as they don't make a habit of things like this

This is the thing - the customer that got locked out managed to get attention on HN, Reddit and other media - this seems to have prompted action from Digital Ocean.

How many have silently fallen victim before this ? We don't really know if this is a habit or not - we only know this one customer was corrected.

[ensignavenger]

Based on this post, Digital Ocean is taking specific measures company wide to prevent similiar issues from affecting any customer in the future. So they did no just correct the situation for this one customer.