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by codegeek 2564 days ago
What is the high enough spend average to get Level 2 agents if you don't mind sharing ?
2 comments
HappyDreamer 2564 days ago
I wonder this me too :-)

Their pricing page reads: "world-class technical support to all of our customers—around the clock" (https://www.digitalocean.com/pricing/#Included_services ) b.t.w. which doesn't seem totally accurate to me, with the 12h and 29h response times in this account banned case.

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julianlam 2564 days ago
We qualify for their "Business Support" tier: https://www.digitalocean.com/support/#BusinessSupport
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julianlam 2564 days ago
Hey, sorry for the delay -- the info sheet they provided us lists $500 monthly spend.

https://pages.news.digitalocean.com/n/b0000VI6mEn0DfeZ0305PT...

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