I wonder if the standard for excessive profits truly measures profit and not simply price increases and deceptive service charges.
If it is the later I can say I have definitely been harmed by cost cutting measures related to quality of service within telecom. Contractors who don't have enough training and are overworked have completely supplanted full time personnel who know their company's product and can provide competent support.
If it is the later I can say I have definitely been harmed by cost cutting measures related to quality of service within telecom. Contractors who don't have enough training and are overworked have completely supplanted full time personnel who know their company's product and can provide competent support.