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by buckminster
2570 days ago
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> Finding a seat there won't be any easier, but you won't be asked to move later. It used to be really easy. Reserved seats had a paper ticket stuck in the back. Virgin trains switched to a small LED display on the edge of the luggage rack. Rather than have a single word like "Vacant" it has a scrolling message. As do reserved seats. So you have to peer at every single display as the text slowly scrolls past to figure out where you can sit. I don't know if this is gross incompetence or part of their ongoing efforts to discourage unbooked travel. |
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Paper tickets can't be updated and so in some cases they reflect no longer accurate information. This is especially misleading for long distance services where many reservations may happen after the service departs from its origin.