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by buckminster 2570 days ago
> Finding a seat there won't be any easier, but you won't be asked to move later.

It used to be really easy. Reserved seats had a paper ticket stuck in the back. Virgin trains switched to a small LED display on the edge of the luggage rack. Rather than have a single word like "Vacant" it has a scrolling message. As do reserved seats. So you have to peer at every single display as the text slowly scrolls past to figure out where you can sit. I don't know if this is gross incompetence or part of their ongoing efforts to discourage unbooked travel.

1 comments

The longer scrolling message is telling you, as you'd know if you read it, that this seat can be reserved even though it currently isn't. As I indicated, some seats can't be reserved, and in this case the message is far shorter and doesn't scroll. "Unreserved" is usually the word used.

Paper tickets can't be updated and so in some cases they reflect no longer accurate information. This is especially misleading for long distance services where many reservations may happen after the service departs from its origin.

The unreserved message definitely used to scroll without any mention of future reservations. Perhaps they've updated them or perhaps it varies by region.