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by revvx 2569 days ago
This is weird, I had Zoom installed a long time ago but uninstalled according to their instructions [1]. I'm a macOS user.

As soon as I clicked that link, the client downloaded a PKG file, installed itself and launched itself without asking me if I wanted to share my camera or audio.

I uninstalled according to their instructions again, searched for all "zoom" files in my disk and rebooted.

This leads me to believe that following their uninstall instructions is insufficient, and there are hidden files left on my computer.

Sorry in advance for the off topic message

[1] https://support.zoom.us/hc/en-us/articles/201362983-How-to-u...

2 comments

Don't be sorry, same thing happened to me just now and I'm trying to figure out how they are installing locally from a URL click with no further input from me.

edit: Found this thread with details but no resolution it seems: https://apple.stackexchange.com/questions/358651/unable-to-c...

I think I found out: there's a daemon process that I somehow missed the first time around.

Deleting the .app file as instructed is not enough.

This StackExchange reply [1] showed me how to solve it, at least on macOS.

[1] https://apple.stackexchange.com/questions/358651/unable-to-c...

Do you have auto-run enabled for downloaded files?
Nope. Not even for safe (image, music, etc) files.

And even if I had, PKG files don't install themselves on macOS, they open the installer interface, AFAIK.

EDIT: And, as I mentioned, the file was downloaded by some Zoom client, not by my browser.