[Scarblac]

Quality software is not just a matter of the customer demanding it.

Medical software usually comes with medical devices. You'd need a manufacturer that is good at developing both the devices and the accompanying software, and have a medical organisation that is good at their core business (being doctors) and knows enough about medical equipment and software to choose the manufacturer that has good quality in both. Even though another manufacturer may have superior or more affordable equipment and not be as good at the software side, etc (if that can even be judged before using the stuff for a while).

And all sides need to stay profitable while doing this.

Who says going for the manufacturer with the quality software is even worth it? Maybe it's better to go for the one with the better MRI scanner and make do with the crap software, etc.