[wjnc]

I feel for the Kaskaesk nightmare, but isn't this what courts are for? A judge should be able to adjudicate this conflict especially if you give convincing evidence of your communications with both Amazon and the Bank. My venue of legal approach (ianal and not even US) would be that once you show you are not the account holder (since hacked any fully shut out) anymore you don't have a contract with Amazon and they don't have the title to bill you. If they can show you ARE the account holder, than you can cancel. Both ways of that approach before a judge will get your problem sorted?