[srndh]

I actually came to Hacker news to ask the same the question.

My Dad travelling to a different country for a month and the mobile network there was VOLTE, while at home its 3G. The phone (iphone 7) was having some issue and I was unable to help him. He took the phone to mobile shop and that guy installed a 3rd party app & made him put a passcode.

Actually the last time we travelled together & we both used that mobile network and there was no issue. So, there was no reason to put a passcode.

The issue is that when my dad has an issue, he tries to describe it to me and does not read to me exactly what he sees on the screen. It would be great if there was a remote desktop like I could see his device via my device and help him also. Also, have an admin account on the phone so that admin privileges are needed to install apps or even open the settings app.

In the past even my younger cousins or kids install apps (games or some hype app that they feel everyone must have) on his phone.