[theturtletalks]

So 4 years ago, me and a couple of partners decided to start an online website selling vaporizers. Our supplier told us he was using Stripe and so we applied for a seller account. I stupidly put my personal information to get up and running quickly. In the next few days, I get an email from Stripe that vaporizers are prohibited and they can't accept the payments. We were surprised but moved on since we couldn't do anything.

So we eventually scrape the project and I move on to a new website selling electronics. I signed up for a new Stripe account, but immediately got an email from stripe saying:

"our banking partners prohibit us from helping with payments associated with a business we've had to reject previously."

Has anyone faced this or had any recourse? This was 4 years ago and now I am pursuing building a SaaS using Stripe Connect and using Stripe Atlas. Whenever I reached out to Stripe back then, only response I got was decisions are final.

Are all those doors closed for me since I made a stupid mistake years ago?

[mistersquid]

Since you used your personal information previously, can’t you use the business information this time?

From Stripe’s perspective (as well as your business’s), wouldn’t this application be from a different business though the owner/proprietor is the same?

EDIT: spelling

[theturtletalks]

Even if you put in your company’s info, they need a real person connected to the account.

[zeeshanm]

Yes, they are generally very stringent about these rule. I would suggest you use another provider such as Braintree.