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by updog
5663 days ago
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A hosting company that doesn't actively inform customers of outages? Unprofessional. Nobody is going to read a status blog every day to see if an outage might happen at some point in the future. Passive notification isn't acceptable, imo. |
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On the other hand, it is great that Linode had alerts posted on the status blog in advance, and worthy of note that every host will have downtime. Having a backup solution in place should be a responsibility that lies in the hands of the customer, but you're right: without verified notification it's a little hard to plan ahead.
I have to say though, having switched to Linode from a more crowded, oversold host (BurstNET), the difference is amazing.