[maDdj]

This time a woman names debbie spoke, Debbie: Hi sir, how can i help you, X: explains everything Debbie: seems like one of our representative, so sir can you answer this security question? X: I did Debbie: thank you for confirmation. I see your account is locked and good that you called us because our input is necessary to unlock it, so I'm going to ask few questions asked me where I work, whats my salary, where im based out of what type of apartment I live in X: why are you asking such questions? Debbie: It is necessary for us to ask certain questions to understand if you are eligible to hold onto the account X: ok, so can you reset my account, the older password isnt working Debbie: Sir try after 15 mins for the systems to get synced up and hung up the call X: tried amex again This time Im gonna call him as agent and he is from fraud team X: explains everything about both the calls. agent: Sir I see you made the cash despense and your account is not locked, nobody ordered for a new card X: I explain him from start about all that happened agent: very sorry sir. I will go ahead and mark the transaction as fraud and will lock your account and will send out a new one.( this time i got email confirmation of new card being processed.) X: can you please put my account in high risk as I believe my personal information including my SSN is stolen. agent: Yes sir we will take care of it Note: George, Debbie, Agent all spoke from the same phone number Now I just couldnt figure out how george has access to all my information including a way to reconstruct my card Am i being watched? I know I'm hacked for sure. What can I do to prevent futher damange and also help me connect the dot I would understand if someone has my ssn info or did a cash dispence separately(because someone has to read my card from somewhere I swipped) Doing both is what is scaring me, is someone watching me like a thriller movie?