[yixiang]

> I spent the next six weeks building. By that point, my customers were loving the product – even my largest customer that started out highly skeptical of the paradigm. Everyone who had converted so far applauded the user experience and agreed Level was a beautiful product.

I wonder why they switched to Level and loved it when most were fine with Slack. Is it because they were fans, or do they have some real pain that drive them to action? Maybe the author accidentally hit a niche?

If it's me, I'd find that out before giving up. So most people are fine with what they have and won't switch, so what? Isn't that to be expected? Aren't you supposed to find some earlier adopters and grow from there?