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by rahimnathwani
2593 days ago
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"An android App falsely charged me on the Play store." I'm curious to know how this happened. Would you mind sharing more info? As I understand it, the only way for an app to 'charge you on the play store' is to: 1) Be a paid app (in which case you pay before the app starts installing), or 2) via in-app purchases, which are handled by the app initiating the IAP, and then Play services taking over to ask for confirmation. In either case, the transaction is only confirmed by a user action (tapping a button) with the app having no control. Sure, it's possible for an Android app to trick you, by covering everything apart from the button with something fake, but I'd be surprised if such an app found its way into the Play Store. |
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After using the app for a couple of days and restarting the phone, the app seemed to hit a bug and behave like if I didn't buy the subscription, prompting me to buy another subscription which I did thinking that this would unblock the backend and somehow merge with the fact that I already had a subscription.
Unfortunately, Google Play charged me again for a subscription I already had. Both the app creator AND Google Play were difficult to join. The App creators never replied to any of my emails. Google Play got an automated support website that decided that "I was not eligible for a refund" and there was nothing I could do about it. It also seems to be impossible to contact a real human being to explain the situation.