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by UncleChis 2589 days ago
One thing I don't understand why Walmart hasn't invested in: change the web interface!!! Their website is just not attractive at all!!!
3 comments

They're shooting to keep it as close to the in-store experience as possible, in that regard ;)
You joke, but with the recent update they do have similar design aesthetics. If you're already a happy Walmart physical store customer that's perfectly OK, "familiar" is a good thing, even if it's not as attractive as you'd like.

I personally wouldn't say the design aesthetic for either is "attractive", but they're pretty clean and functional, and that is worth a lot. Walmart.com transactions are now a bit easier than Amazon, before you factor in the tremendous amount of effort the latter requires to avoid counterfeits. Walmart.com search is a lot better once you get the right terms, and turn off 3rd parties which they make trivial.

What do you find wrong with the web interface? I think its fine?
Neither is Amazon's