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by neilv 2599 days ago
I'm inclined to believe that most people want to do the right thing, but, right now, in some fields, I'm not seeing much evidence.

In "tech", most of the noise we're hearing within the field about responsibility seems to be coming from two directions: (1) some of the most abusive/dangerous companies, looking to manage PR and give the appearance of self-regulation; and (2) people seeing this as an opportunity for their own careers as intellectual, "thought leader", or PR cover, seemingly more interested in career than mission.

What we're not hearing is many "tech" employees avoiding and fleeing the companies that are well-known to be irresponsible, sometimes arguably criminally so. Each of our mental lists of the least-responsible "tech" companies might differ, but some I'd suspect would be on most people's lists are flocked to by new grads every year. Did their colleges and general awareness of industry not clue them in, do they have no other employment options, or is responsibility not a factor in career and "total comp"?

Even those of us who don't go to what we think are the worst companies, perhaps the majority of us knowingly employ practices that a modest amount of forward thinking should suggest is irresponsible (e.g., grabbing users' data without informed consent, leaking every Web site visitor's detailed behavior to various third parties in the business of profiling, etc.). Before these practices became normalized, "tech" people could've (and often did) tell you that this sort of thing was a bad idea, and actively fought against some of them. Organizations like the EFF, CPSR, and EPIC (and efforts like PGN's Risks) started for a reason, and there was demand for that among the much smaller "tech" world. Now things we'd already foreseen as bad are normalized, and if you point it out, there's usually silence, derision, or what might as well be quoting of Ayn Rand.

2 comments

Mike Monteiro has a series of very opinionated (and highly-entertaining) presentations on this phenomenon, coming from the perspective of a designer. If what neilv is saying resonates with you, you owe it to yourself to check out the Designer Code of Ethics: https://deardesignstudent.com/a-designers-code-of-ethics-f4a...
That Monteiro piece seems to come from a good place, and start with the right broad idea.

However, for general audiences, two examples it picks (guns and trans rights) are some of the most controversial in the US right now (where they're famously used as political wedges, to divide and carve out support, in an attempt to grab and retain power), and perhaps also controversial among US "tech" people. Though perhaps less controversial among the designers who were the intended audience.

The piece then veers into a kind of guild-like professional solidarity, which I suppose might be relevant to the profession supporting individuals taking responsibility (e.g., no race-to-the-bottom, no infighting).

Maybe we need more investigatory journalism to counterbalance.

Back when I was an election integrity activist, muckraking and so forth, I'd occasionally get hot tips from insiders. Off the record, of course.

Alas, saving democracy doesn't pay very well. I couldn't figure out how to pay the bills, continue the work, and not burn out.

I'm also interested in the ombudsman role(s), and what potential for oversight and governance they have.