[opsunit]

I suppose my point is ultimately that they're not goals, they're requirements, and they are often imposed from the outside by legal or other official bodies. In that context caring doesn't really come into it. In terms of the vendors of shitty enterprise software (and attempting to answer your original question), if you've spent a bunch of time, money and effort making the Venn diagram of certifications and industry accreditations and implementing niche proprietary licensed file formats converge into your product you may not have either the willing, cash, or capability to produce quality software with flavour-of-the-month UX too.