[dang]

The submitted title was "Upwork: Banned me after 3 years and $50k earned, for being unshaven". A moderator changed it to something more neutral, in keeping with the site guidelines (https://news.ycombinator.com/newsguidelines.html).

In this case, I don't know if it makes sense to resubmit the post. It's obviously very important for the author; anyone can understand that. But it also doesn't contain enough information to gratify intellectual curiosity or feed a substantive discussion, which are the main criteria for whether something is on topic here. I think it would be ok to give it a try, though, and see how the community reacts. The author emailed us, so I'll let him know this by email.

A general point: something I didn't realize before moderating HN, but now know all too well, is that the reasons users give others for why they were banned are usually inaccurate. Sometimes that's because they leave out critical information about what they did. Other times it's because they really have no clue why they were banned. And it can easily be both of these. As a result, these stories tend to be misleadingly one-sided, so the default response should usually be to suspend judgement until more information is available. That's just a general comment—not about this particular story.

[gnufreex]

Thanks. I will do so. Upwork finally responded to me and said this

Hello Mihajlo,

Maintaining the integrity of our site is of utmost importance to our team and to our community of users. Considering the violations that have occurred. Due to the security of processes, I am unable to provide additional details.

I understand this decision is a difficult one for you, but I am comfortable with my team’s choice to close your account. The decision is final.

I wish you the best in any future business endeavors, even though our working relationship is now effectively ended.

Best,

Cheryl

So basically some rule that I dont know about but they wont tell me.

[neilv]

Unfortunately, US companies tend not to subscribe to US ideals of judicial process.

If you don't know why this company did this, and it's put you in a bad situation, then one option is to contact an organization like `eff.org`, and ask them for ideas. They might be interested in the issue of Internet-enabled "gig economy" middle party accountability. If not, they might be able to point you to the right US government authority, or to a different non-profit organization.

You could also consult a private attorney. In the US, you can get a referral to an attorney through a Bar Association, and ask for a free initial consultation, during which they will give you an idea what they can try, and how expensive that will be. If you're in the US, you can also sometimes go to a free legal clinic operated by a nearby law school.

But, I hate to say it, be cautious about raising a fuss. It sounds like you're already burnt irrevocably at the original company. (Even when someone in an organization realizes a mistake was made, an organization will tend to double-down rather than admit it.) But raising a fuss might also preclude future work at many other companies (which are often paranoid about human resources). It's not fair to the individual, nor good for society when people who feel wronged are afraid to speak up, but it's often the reality.

I'm sorry that you're currently losing income and the reputation that you built up through a company, and I hope that can be straightened out.