[ahelwer]

Maybe I'll be able to reach other ProtonMail users here - does anyone else have persistent issues logging in to the web client? I use Firefox, LastPass, and Authy for 2FA. I have to try 6-7 times to log in every time, it drives me nuts. If it weren't for the mobile app I would have dumped this service long ago (for which I pay $50/year). This is the only site where I have issues logging in.

[a-ve]

Might be an issue with LastPass. Bank login pages in my country acted weirdly with Lastpass. I've since switched to Bitwarden and haven't faced any issues.

[keawade]

I've been using ProtonMail for about a year and I've never had an issue logging in. The web client is the primary interface I use.

[anonuser123456]

Do you have multiple protonmail accounts? Lastpass behaves poorly when you have multiple accounts at the same domain. It will overwrite the password selection with the default/other account if you login too quickly.

[ahakki]

I’ve stopped using ProtonMail because the mobile client (iOS) kept logging me out at seemingly random intervals. With two passwords and TOTP it became a real hassle. Especially as notifications would stop, and I would only notice once I opened the app (why would I if I don’t get a notification?).

[craftyguy]

Why don't you try contacting protonmail's support rather than being offtopic here?

[elliotec]

I have never had problems logging in. I use my ProtonMail credentials in Firefox, Chrome, and Brave, and FaceId on the iPhone. Zero issues in over a year of using it.

Have you tried contacting their support team?