[verisimilitudes]

I'd be horrified about this Formidable company (What a name.) trying to claim ownership over anything I did in my free time that I was paid $20.00 for.

>More recently, we’ve expanded the definition of contributing to include any social impact work within the field of technology

Well, without clarification on my concerns, this would lead me to simply billing time around things such as answering questions in project IRC channels or helping to organize things, all activities that can't be later claimed, and not use this for programming at all.

[exogen]

Well they don't claim any ownership, so: problem solved! :)

There's a benefit to having the option to transfer ownership though when it makes sense: some projects become a support burden, or incur hosting costs, or have just lost your interest. Over time I've donated several of my personal projects to Formidable so that the company itself can officially maintain them (including during work hours, with the higher pay that entails, if you get assigned to work on it).

[Spivak]

Say your open source project was a brick-and-mortar company. The things you're describing would probably be the work of two full time positions. I see no reason at all why it shouldn't be claimed.

Support and Community Management are capital W work.