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by things 2605 days ago
There is a human looking at the photos. When you take the Eurostar you can see them sitting in a booth after the gates. If you look into the booth as you pass, you'll see a grid of photos on screen. I'm assuming they're overseeing it all rather than checking everything manually.

I noticed that these gates were quite slow ID'ing me the first couple of times I went through them but now I hardly have the time to see my face flash on the screen before the gates open. Maybe there's a human check on initial passes. Either that or their code has gotten way better or they store data that helps matching after a few uses.

3 comments

The human is only a second-level control in case the confidence level is too low, or the system can't match the face with the passport photo. Also, the face is matched against the photo stored in the electronic passport, not against a central database. With respect to resolution etc., there are specifications in place about the quality of the passport photo. If your photo doesn't meet them, you will be asked to submit another photo for your passport application.
I've had a beard and not, a shaved head and not, and mine feel slower than others. Tough to verify with an N=1, but that wouldn't really surprise me if they were.

I'm also flying to Kenya and other E. African countries so it wouldn't be surprising if they flagged me.

I always assumed they are storing every photo to help recognition because it definitely seems to get better the more you use it. You're right there is a human there though monitoring it, I assume they only step in when the system cant identify you.