[dlanouette]

> About 50% of our users completely skip the onboarding altogether.

How is this different than when you had no onboarding? (serious question) Did you make other changes that made the onboarding process less important to end users?

[virgilp]

The glass is half full, not half empty. About 50% of users DON'T skip onboarding - and for those users, it really matters.

[ivanhoe]

You separate people in those willing to explore and figure it out on their own, and those who'd otherwise probably never check further than the home page on their own. In my experience the biggest gain from intros is that when you get people into entering some basic data - creating an example project or something - they feel like they've already invested some time and are much more willing to explore the features further and enter more data and eventually really start using the app.