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by tw1010 2604 days ago
This doesn't really make sense to me.

On the internet hyper-specialisation is obvious since space is virtually unlimited. But in real life, I mean, real estate is limited so why wouldn't darwinian market forces make a shop with product diversity + epsilon out compete a shop with a more niche spectrum of products, until only walmart and such remains?

7 comments

Many reasons.

First, WalMart doesn't have everything. Only a few people in any city are interested in buying specialty items, it doesn't make sense to WalMart to stock that everywhere when some stores will never have a sale. A specialty store brings in customers from all over the city.

A human who knows one product well is very useful. WalMart salesmen don't know their product. Going to a specialist who knows the product well makes sense because you can get advice. Also, WalMart as limited space: the specialist shop will often have the exact thing you need, while WalMart will have at best something similar, for real niche items you can't even get a substitute.

For the above to work you need a large enough population. The small hyper-specialist shop only works when there are enough people who will buy from it. Small towns in the middle of nowhere have a specialist store selling only farm equipment, you won't find that in the middle of a big city (you will on the edge). A big city will have specialist stores to support the industry (and hobbyists) in that town.

When the item needs to be custom fit you need a store. WalMart can fit glasses, but they don't know anything about pens. I bet many of you didn't know that some pens are custom adjusted to the user - there are enough people who like expensive pens to support pen shop in some cities. Likewise golf clubs, bowling balls...

> For the above to work you need a large enough population

I think you also need a sanely designed city with effective public transport. For example, Atlanta or Charlotte have millions of people, including hobbyists and artists and enthusiasts, but I don't think many of the shops in the linked article would survive in a strip mall.

Not true on path counts.

You don't need a sane design, you need a large enough population. Walmart needs to be every few miles because if they aren't people will go to a competitor who is closer. For specialty stores though there is no competition. Customers often will drive for over an hour to get there and put up with a really bad location because that is the only choice.

I have seen such stores in strip malls - not the new ones, but the old almost dead ones often find a new lease on life by renting to specialty stores that bring in people from all over.

Gail K fabrics in Atlanta. 2 locations and you can find any type of fabric under the sun. Just so little competition.
>in real life, I mean, real estate is limited so why wouldn't darwinian market forces make a shop with product diversity + epsilon out compete a shop with a more niche spectrum of products

But can the employees advise me on which to buy?

I'll sometimes pay a premium to go to a specialty store, so I can speak to an expert.

(Ex: if I was going to buy a vaporizer, I'd probably go to a vape shop rather than spend days reading on the pros and cons of various models)

Product differentiation is much easier in person since you see & can touch the product. Plus having a specialist available to speak with regarding your needs is often valuable.

With online purchases, you're limited to pictures, price, technical specs to make decisions.

There is no Walmart in Berlin; nor any similarly sized super markets. The closest thing would be Lidl and Aldi but they tend to be much smaller.

One feature of Berlin is that it is very spread out and people mostly don't use cars to get around. It has a center technically but it's not where people live or shop. All the action is in the dozens of neighborhoods and micro neighborhoods around this. You can walk for two hours without leaving what most people would consider the downtown area or reasonably close to it. These micro-neighborhoods is where you find loads of small restaurants, bars, art galleries, and indeed weird, specialized stores and pop up stores. There are many thousands of these all over Berlin.

Part of the reason is simply that there's a lot of space for small stores all over building. Most apartment blocks have space on the ground floor. That type of space does not make sense for bigger chains since the locations are wrong and the spaces are too small. So if you want to open a small store for whatever, you can without spending too much money. Most of these efforts are short lived for obvious reasons but some of them succeed or at least survive.

Given that Berlin is crawling with tourists, foreign students, entrepreneurs, artists, etc. pretty much any time of the year, there's plenty of business for small quirky stores selling whatever. You don't attract tourists by being a bland boring franchise in Berlin. Star Bucks tried to open up a branch near where I live. They pretty much got laughed away and got replaced by a Poke bowl takeaway within a year. Just not a thing when you have several of the top coffee bars within a 3 minute walk.

Post internet, retail is increasingly specialized. You get all the staples online. Amazon is huge in Germany and Amazon Prime is operating in Berlin with their full set of services (including groceries).

I'm pretty sure that what you described is happening. It's just that the process has not yet been completed. I don't think these shops are "the future of retail" like it says in the article.

What another comment said about showrooms makes a lot of sense. Also there are some fringe businesses that will never go online. Portrait photography businesses come to mind. Pharmacies are a thing where I live, because subsidized prescription only drugs can only be sold there.

But apart from that I wonder what will happen to all the smaller sales rooms in the inner cities?

>The majority of Antstore’s sales take place via the company’s website

I think they kind of act as showrooms for online sales.

Tourism is a relevant reason.