[mewfree]

To my knowledge that wouldn't be breaking the law. The law is that service has to be AVAILABLE in French.

From the Charter of the French language: "Consumers of goods and services have a right to be informed and served in French." http://www.legisquebec.gouv.qc.ca/en/showdoc/cs/C-11#se:5

[taejo]

Yes, and these consumers who requested service in French were told, "no, this will be in English"