[tankenmate]

Normally I wouldn't +1 a message because it doesn't really seem to add much to the message. But in this case I will (even though it might earn me ire from some). If I could highlight the parent in bold I would. I've run mail servers since the mid 90's and the experience above exactly mirrors my experience. And my takeaway is the same, GMail just doesn't seem to care. I understand that GMail can't give away too much info on why a particular email ghosted (opsec and all that) but GMail doesn't need to do a better job of explaining to postmasters what good actors can do to avoid being ghosted, and more importantly have that reflect actual real life experience.

[creeble]

Me too, since 1997. Same IP for over 12 years.

Thing is, most of my messages get delivered. Then suddenly they don't.

Google "giving a shit" means responding to hostmasters about delivery problems, and they just don't.

Please note this, Gmail PM.

[chillwaves]

After reading this thread I checked my spam and it seems google has gotten way more aggressive in the past ~ 6 months when it comes to spam. They are mass mailers and advertisements but they are moving items that I want -- legitimate subscriptions and people I do business with are ending up in spam. Never experienced such a high failure rate before and I have had gmail for about 15 years.

[russh]

Add me to the "I've run mail servers since the mid 90's and the experience above exactly mirrors my experience." list.

[hpcjoe]

Early 2000's for me, and yes, similar experience. What was really interesting to me is that my home domains had no problem emailing my work and side bit gmail based mail service a few weeks ago. Then, suddenly, this stopped working.

I changed jobs as well, and now work is using a MSFT based hosted mail service, and I am getting delay messages.

Seriously, GOOG, MSFT, and others broke mail. This is not an improvement.

I've not looked into speaking with MSFT mail folks about their breakage yet. With GOOG, you have really no mechanism of reaching out to someone there and getting attention for the problem they are causing.

This is the much bigger problem with GOOG actually, in case any googley people are reading this. They just don't get customer service. At all. It is near impossible to be able to report a real problem across the spectrum of their services. Unless you are one of their bigger customers, you don't have access to even a telephone support number. Their online help is a crapshoot, with you getting useful information less than 50% of the time.

So where I am now is with locked down, long time existing domain mail servers, which send maybe 5-10 outbound messages per month, that suddenly and inexplicably, have a bad reputation. Well, no they don't have a bad reputation, they can send email just fine to other services.

[kreetx]

I think all of you should start some kind of a movement so that this could be heared better at GMail's end.

[dhess]

That's a great idea. I've run my own mail servers since 1999. I'd happily join a union of independent mail operators with the purpose of lobbying Google, Microsoft, and Yahoo to treat us as first-class citizens.

[walterbell]

Start a mailing list? Or is there an existing one for this topic?

[kreetx]

I think you should have a web page where you list your issues, show how you've done all the normal things to be considered a well-behaved mail domain. And then perhaps report your experiences with iinteracting with gmail support on the matter.

[rodgerd]

Even if it isn't deliberate, even if gmail give a fuck, as can be seen from the first (and so far only) response from anyone at Google, they're so far in the Google "We're better than everyone else and always get it right because we're geniuses" RDF that it literally doesn't matter. They can't believe that they're the problem.

[lone_haxx0r]

Or even better: so that people stop using Gmail.

[alfiedotwtf]

Me too, but early 2000s.

[redwards510]

> GMail doesn't

what?