[mecameron]

I think one thing missing in the responses here is that there is some culpability without intent. Assume there was not ill intent, the fact that so many things that went on still happens, means they didn't have sufficient controls, or checks and balances in the practices to prevent it from happening. That lack of control is itself part of the problem, and something they could have fixed any number of times.

My 9 year old son always rightfully claims that many of the harmful things he does was accidental. The problem is that he frequently leaves little margin for error in a lot of things he does. Follows his sister just a few feet behind his bike; of course your going to run into her if she stops quickly. Stacking your bowl, cup and silverware on your plate then bring it up one handed; of course they're going to spill.

Facebook's internal controls and practices are insufficient to manage their business. It doesn't matter if they didn't willfully intend to do all of the shit they did. They did intentionally create the controls, practices, and culture in place that allowed it to happen.