[Bartweiss]

The basic "resumes skewed male so the algorithm did too" explanation appears to be incorrect. But it's found in the original Reuters story and most derived stories, and finding it here implies it's reached the level of urban legend.

Going by the details of the Reuters story and several others, it appears that what actually happened was a training/task mismatch. Amazon wanted an algorithm to do resume discovery, which recruiters would run and get quality predictions as they viewed resumes. But they trained it on resume results, giving it past resumes which had been submitted to Amazon and telling it to seek similar resumes. None of the stories make it clear if there even was negative training data; it looks like the tool was simply told to compute degree-of-similarity to past inputs, and possibly told to prioritize resumes which were ultimately hired.

As a result, the tool was trying to convert a relatively gender-neutral pool (resumes found online) to a skewed one (Amazon applicant resumes), and did so by weighting gendered terms. It also seems to have underweighted technical terms, failing to appreciate them as mandatory or strictly position-specific.

The developers were sufficiently aware of that to catch and correct the known gender biases (e.g. devaluing women's colleges or the literal word "women's"), but were scared there were other uncaught biases. And the results were apparently terrible all around, so the tool was scrapped. Which is pretty much what you'd expect from something trained on exclusively positive, sample-biased examples. The story has been seriously distorted, but the real plan also seems terrible...