[kijeda]

It was pretty straightforward. The return counter was right by the front door where you'd typically do other kinds of returns or exchanges, and after returning they give you a voucher for a percentage off purchases at Kohl's that day (20% off if I remember correctly).

What is odd is my most recent Amazon return they did not offer that store as an return option, instead my nearest drop off point was an Amazon Books location about 15 miles further away. I'd assumed the Kohl's experiment was over.