| So thief walks in the store with the stolen ID. If facial recognition is working correctly, then this identity theft should have been recognized immediately, unless the actual guy has never been in an Apple store. Thief steals a bunch of things, and the software ties the thiefs face to the stolen ID. Without facial recognition, they still would have tied the ID to the theft. Apple sends the police the name and address on the ID, as well as maybe an image of the thief. The police arrest the man matching the ID without reviewing the footage. This seems like the polices fault for not following through with a proper investigation. If anything, the footage from Apple saved this teenager. He still has an arrest on record, and as others mentioned that could ruin his life. But he needs to take that up with the police, not Apple. The only way I see this involving facial recognition is if the thief came in to case the place, used the stolen ID, then came back later without showing the ID and stole a bunch of things. Or if they have software that flags thiefs, even when employees dont see it. Now all that being said, there are questions to be raised about the surveilence brought by Apple. Do they notify their customers that they are being recorded? How long do they store this data? Are they analyzing your behavior (frequency of visits, suspicious activity, where you walk in the store, etc)? Is their facial recognition biased/inaccurate? Apple prides themselves on being privacy focused, but they are clearly infringing on their customers. |