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by mwexler
2619 days ago
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It's not just uber, think of all the utility companies and quarterly/annual billers who you put on your card to get rewards points. Who even knows how to change those, or which ones to change? Will you go through a year of statements? There are lots of ways to make this better, but it exists because the consumer complaints when banks didn't do this outweighed the few who wish to have payment vehicles actually expire. Banks could do a better job of listing the recurring billers, companies could do a better job of making it easier for you to update payment info (en masse), and networks could stop hiding behind issuers and big TV ads and provide direct-to-consumer controls even for banks that don't choose to offer them. Disclosure: at the time of this comment, I work for a bank. |
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