1. Personal: Home users use VoIP Spear to monitor their VoIP service to provide information to their service providers about the problems they are experiencing.
2. SME: Businesses that have VoIP use VoIP Spear in the same way as the home users.
3. Service providers: Service providers use VoIP Spear because it is an inexpensive and cheap way to get data about the issues their customers are experiencing. Most VoIP service providers are typically unable to get any data about the quality of phone calls their customers experience.
1. Personal: Home users use VoIP Spear to monitor their VoIP service to provide information to their service providers about the problems they are experiencing.
2. SME: Businesses that have VoIP use VoIP Spear in the same way as the home users.
3. Service providers: Service providers use VoIP Spear because it is an inexpensive and cheap way to get data about the issues their customers are experiencing. Most VoIP service providers are typically unable to get any data about the quality of phone calls their customers experience.