[retromagik]

I currently work in a restaurant with doordash. While I rarely have to take to-go orders and doordash orders, I see my Coworkers who hate taking doordash orders.

First of all, there's no tips for doordash orders. On a busy night our Togo person makes ~50 in tips, so they just don't pay as much attention to the door dash orders.

Second, no matter how long we quote the order, the driver always shows up immediately and gets in the way of the servers and bussers and other customers (its a fairly small restaurant with no waiting area) so usually we are rushing to try and finish the order to get them to leave.

I don't know a single person in the restaurant except the owner who likes the doordash system, but as long as people keep ordering it'll stay

[turtlegrids]

> First of all, there's no tips for doordash orders.

Yes, there are indeed tips for doordash orders. I tip my doordash drivers. It's right there in the app, not hidden in some dark pattern or anything. https://fooddeliveryguru.com/wp-content/uploads/2018/02/Scre...

[bdcravens]

You missed the point. No one at the restaurant is getting a tip. The same person who would package up the food if you picked up in person (and who you would customarily tip) is the same person packaging up DoorDash orders, but with no incentive. The person getting tipped is the delivery service employee.

[screye]

I am surprised that to-go orders are tipped in the first place.

Aren't waiters tipped because the law allows them to be paid below minimum wage? AFAIK, behind the counter service people get paid commensurately, so tipping them doesn't make sense.

[retromagik]

On the west coast waiters make minimum wage and there is still a tipping culture. Because of this, being a server or a waiter can be a very high paying job. To-go orders usually get tipped, but closer to 5-10% as opposed to the standard 15-20 for a sit down restaurant.

[mttyng]

I think “DoorDash orders” in this case is referring to the individuals working _in_ the establishment. Not the drivers.

[turtlegrids]

What's next? Complaining that Doordash drivers aren't tipping the gas station attendant when they filled up on the way to my house??