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by yingw787 2619 days ago
Congratulations on the launch!

- Are the analytics pipeable via API/sockets, or are they planned to be behind the GUI? Are you curating a plugins ecosystem with Stripe/Gusto/etc. or can anybody use the API as long as you have keys/secrets?

- How do you plan on handling customer support? I use Schwab /AmEx and I love it b/c you can get a representative on the line in less than two rings. I am always concerned of something happening that can't be easily handled with automated systems with high customer satisfaction (e.g. fraud resolution).

- I like the little things, like the tea you get if you put $250k in checkings. What kind of tea is it and how much do you get? I drink this Pomegranate Mojito high-caffeine tea from Zest Teas at the office and I love it.

Best of luck!

1 comments

- Analytics: Good question. Currently we are planning to do just our GUI. But not closed to the idea of having an API for it.

- API: anyone will have access to it.

- Support: We have a number and we do Intercom chat. It's mostly manned during US business hours right now.

- Tea: We are probably going to go for surprising you and not reveal the tea we send :)

Thanks!