[danthe]

Is reconciliation done also automatically or is there a person checking every bank transaction and confirming the reconciliation? Afaik quickbooks doesn't offer a reconciliation API, but also I would be skeptical about not having a human confirm every transaction reconciled.

[wdaher]

We do the reconciliation—and you're exactly right that QBO doesn't have a reconciliation API, so we have to do it outside of QuickBooks in our own system.

(But yes, we've found that if you don't do this reconciliation, the bank feed will just silently drop transactions, etc.)

[danthe]

Can you clarify a bit more when you say you reconcile "outside of QBO"? Does this mean you're keeping track of reconciled items in a separate system and not in QBO? In QBO if an invoice payment is reconciled I can see which bank transaction it has been associated with; will this be the case with Pilot?

[wdaher]

Hi! Not doing this to be evasive but because I think we can probably have a higher-bandwidth chat about the exact specifics of it by phone, if you're up for it.

Can I encourage you to drop me a note at [e-mail] or we can schedule some time together here?: https://calendly.com/pilot-waseem/overview