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by alleyshack 2629 days ago
This is exactly what I do, and it generally has good results. I don't have to worry about being rude, because the greeting - usually a simple "Hey!" - is there for those who care about it, and my question is also right there. Makes Slack turnarounds MUCH faster.
1 comments

I'm on the other side where I'm answering questions, I start with

"Hi, what is the problem you're having?", the only answer to that is exactly what I want to hear. Not "Hey what can I do for you today" or anything like that to which the answer could start with a review, or an anecdote, or whatever.

So the other side of this is greet people with direction.