Search and category browsing have different purposes. Search is not a substitute for a decent taxonomy. Unfortunately, MS (start menu) and Amazon seem not to realize that.
Search is better than category browsing... you can spearfish instead of cast a net. If you had typed “hot plate” into search, you would have avoided your entire frustration... you already knew what you wanted.
Amazons web site is a mess for sure, but finding a specific product is not one of those problems. The search is quite good...
Amazons web site is a mess for sure, but finding a specific product is not one of those problems. The search is quite good...