[anthonycerra]

Give a few branches reverse banking hours. Don't open until 3pm and close at 8 or 9pm.

The biggest complaint I repeatedly hear is that banks aren't open when people get out of work. Some banks try to solve this by staying open later, but that's taxing on the branch. If they open later then they won't have to stay open as long to serve that group of customers.

[HeyLaughingBoy]

Is this really still happening?

All the banks around here are open at least until 5pm and increasingly more of them have branches in supermarkets that are open until 7-8pm. I've so gotten used to it that I assumed the concept of "bankers hours" was a thing of the past!

I'm in the upper Midwest, is it just a regional thing?

[sw1205]

Yes great point - I have never understood why all branch's are only open whilst we are at work

[RiderOfGiraffes]

I believe it used to be the case that a very large amount of processing was done when the bank wasn't "open". This was done after 3pm, but before 5pm, so the employees could go home. Any customer transactions done after 3pm were queued to be dealt with the following day.

Banks used to close their doors at 3pm - I remember this distinctly when I had my first job. Yes, things are different now, and the processing done is less batch-like, but there are still large amounts of regulation that need to be adhered to, and sometimes not taking transactions is the most efficient way to do that.

It's only sometimes the fault of the bank.