[maze-le]

>> I do wonder sometimes what would be the best way to protect ourselves as maintainers of open source projects.

Well, some of us develop an attitude of contempt towards their userbase (the techincal illiterate and rude part of them at least). "Cannot configure? RTFM! Doesn't compile? Read the damn error messages! Outdated libs? Fork or fuck off!".

It helps keeping your peace of mind, but it doesn't help the situation in any way, since we are just loading up the contempt we receive to other users (even the ones with good intentions). This is neither good for you nor for the project.

So, as I am writing this I am trying to change my personal style when dealing with those issues, but it flares up fom time to time, and that never has solved any issues but created even more.

I have no convincing answer as of yet, but people who don't even try to be "not-rude as default" are being pushed lower in the "to-answer" queue.